ALL THE WAY LIMOS
ALL THE WAY LIMOS TERMS & CONDITIONS OF LIMOUSINE HIRE
1. Agreed Price: The Agreed price is the price to be paid for the journey as agreed between All The Way Limos and you the Customer. The times, route and other details of the journey are stipulated on the booking confirmation. Any requests to modify any of these details should be made to us at least 7 days in advance of the date of travel and we will endeavour to accommodate minor changes to the customer's requirement subject to our ability to do so. Agreed journey changes, including additional pick up or drop off points, may result in additional costs to the customer. Any additional cost will be notified to you at the time the requested changes are accepted by us.
2. Payment: a. All bookings are confirmed by the payment in advance of a non-refundable deposit. b. The balance due is the amount outstanding net of any deposit paid. The balance is due for payment at the time and place of the first pick up on the day of hire. The agreed payment method appears on the booking confirmation. Any exceptions to this policy will appear on the booking confirmation and will have been discussed at the time of booking. We do not accept cheques, debit cards, credit cards or foreign currency as final payment on the day of the hire unless agreed in advance. Settlement of the agreed price in advance by cheque or electronic transfer must allow adequate time for funds to be cleared before the date of travel.
3. Cancellation of booking: Should you cancel your booking then the deposit paid is non-refundable. Additionally where jobs are cancelled with less than 3 (three) days notice the full agreed price becomes due and owing. In the event of cancellation between 10 (ten) days and 3 (three) days of the date of travel 50% (fifty per cent) of the total agreed price is due and owing.
4. Grace Period: Our Limousines strives always to arrive at all pick up points in advance of the times agreed. There may, however, be causes that may from time to time occasionally prevent us from meeting these aims such as inclement weather, road traffic accidents, road resurfacing and such like events outside our control. Reasonably therefore we have built into our schedule of period of up to 30 (thirty) minutes grace. In any event a grace period is invoked in whole or in part, the time of adjusted times will be made up during or after the period of hire, schedules permitting.
5. Damages: Damages, subsequent cost(s) of repair(s) of such damage(s) to the limousine(s) hired as used by you the customer and/or your guests howsoever caused is your responsibility. Additionally, in the event that one of the party is sick or soils in the limousine(s) we will charge £100.00 to make the vehicle good. Where the booking was secured using a credit/charge card you the customer here agree that we may deduct from that card damages as they have arisen. In the event that a credit/charge card was not used for securing the booking we will invoice you directly should the additional payment(s) not be made on the night. Any Willing or Malicious damage will be reported to the Police and charges for Criminal Damages will be made. If our Drivers feel that the customers are becoming Abusive, Physically or Verbally, the driver will have sole discretion to to ask the customers to leave the vehicle and no refunds will be made.
6. Additional Charges/Overtime: Overtime charges begin immediately after the confirmed limousine hire end time. Under this agreement the over time rate per hour or part thereof is £55.00. Payment of all overtime charges must be settled before the end of the hire. We do not accept cheques, debit cards, credit cards or foreign currency as payment on the day of the hire. In the event that payment of overtime charges cannot be made on the day of the hire, the customer agrees that the amount(s) will be charged to the credit/debit card with which the booking deposit was paid. Credit card payment(s) are subject to 5% (five per cent) surcharge on the transaction amount.
7. Hire type: We offer a range of hire options, including a pick up and return service, a one way service and a continual hire service. Unless you have opted for a continual hire agreement, other customers may have hired the vehicle before or after the outward or homeward bound legs of your journey. The inside of the car will be cleaned and replenished as necessary between these hires
8. Vehicle supplied: We will endeavour to provide the vehicle requested by you. In the unlikely event that we are unable to do so, we reserve the right to provide a substitute vehicle of similar type and capacity.
9. Airport Drop Offs/Pick ups: Full flight details help us to give you punctual service. We will make reasonable attempts to monitor in coming flight times; however we are unable to access reliable information until shortly before departure or scheduled arrival times. If your flight is delayed, either outbound or inbound you should make contact immediately with All The Way Limos to notify us, so that we can adjust our schedules and re-arrange drivers. We will endeavour to accommodate delayed flights times, but cannot be held liable should circumstances prevent us from being able to respond to changes. In the event we are not reasonably notified of delays, we reserve the right to make additional charges for subsequent collection.
10. Lost Property: We are unable to take responsibility for loss of property left in the vehicle at any time or under any circumstances.
11. Breakdown: In the unlikely event of a break down or the car being rendered unserviceable (for example, in the event of collision) we will use our best endeavours to provide a back up vehicle or vehicles as quickly as possible. However, we cannot be held liable for any consequential loss incurred as a result of vehicle breakdown or similar unavailability.
12.. Smoking & Food Policy: We have a No Smoking and No Food Policy in all of our Limousines.
